What are the general check-in / check-out times at the hotel?
The check-in time is from 2 PM and the check-out time is before noon..
Which languages are spoken by the staff?
Our staff can speak franc, English, Spanish, Italian, Chinese, Taiwanese, Japanese, malay and Arabic..
Which credit cards do you accept for payment?
We accept MasterCard, Visa, American Express, JCB, Diners Club. Please note that we don’t accept the Visa Electrons and the Maestro.
Does the hotel have a parking facility?
Yes, we do have a private parking of 11 parking spaces, which 3 parking places for disabled persons. The parking entrance is situated on the street Thierry Le Luron..
How much is cost a taxi from the airport to the hotel?
It is cost approximately 60 Euros from the Charles de Gaulle airport and from the Orly airport it will be around 50 euros..
Is it possible to leave our luggage at the hotel before the check-in or after the check-out?
Yes, we do have a bell service (24h/24). It is situated just in front of the main entrance of the hotel..
Is the hotel have a Wi-Fi access and Fax line?
Yes, we do have a high speed Wi-Fi connection and we also have a fax line available at the front office..
Does the hotel is accessible to disabled persons?
Our hotel is accessible to disabled person. Do not hesitate to go on our section “Disabled Access” or to call the hotel for more information..
Does the hotel have smoking-rooms?
No, all the hotel is none smoking..
What is the closest metro station to the hotel?
The metro station Pont de Levallois Bécon (terminus of the line 3), exit Place du Maréchal le Juin is just situated few steps from the hotel..
How do I made an internal and an external phone call?
You can make an external call from your room by pressing 0 and then dialing the phone number. For contact the front desk please dial 9 and for call another room please press 1 + the room number..
Do you have a Fitness center and Sauna in the hotel?
What are the opening hours? Our Fitness center, Sauna and relaxation room are situated on the first floor of the hotel and are open every day from 06:30 AM to 10:30 PM.
Does the hotel have a restaurant?
The Oravi restaurant is situated just in front of the front desk..
At what time do your serve the breakfast?
The breakfast is served from 06:30 Am to 10 Am on week days (Monday to Friday) and 06:30 Am to 10:30 Am on weekend (Saturday & Sunday)..
Is Breakfast included in the accommodation price?
No is not included (except in the special offer). It is cost 19 euros per person..
Do you propose a Room-Service?
Yes, we do have a room-service available every day from 06:30 Am to 10:30 PM..
Are animals allowed in the hotel?
No, unfortunately we do not allow animal in the hotel..
What is your children policy?
Children under the age of 12 stay free (only Bed & Breakfast Basis) when sharing parents room (2 adults). Maximum of one child per room. Hotel agrees to provide an extra complimentary bedding for children as notified at the time of booking. For the children under 3 year old we can also provide a complimentary baby cot upon request..
Do you provide a connecting room for the family?
Yes, we do have a connecting rooms upon request. So do not hesitate to advise us soon as you made your reservation at our hotel..
It is possible to ask for an extra bed in the room?
Yes, upon request and availability.Yes, we do have a connecting rooms upon request. So do not hesitate to advise us soon as you made your reservation at our hotel..
Are all rooms have an air conditioning?
Yes, all our rooms are equipped with an air conditioning..
Are all rooms equipped with a safety box?
Yes, all rooms have a private electronic safety box...
Do you have an adaptor?
Yes we can lend you an adaptor of 110 volts, available upon request at the front desk..
Do you provide a hair dryer in the room?
Yes, all of our rooms are equipped with a hair dryer and some welcome amenities..
Do you have a laundry service?
Yes, we do have a laundry service open every day except Sunday and public holidays..
Do you provide a currency exchange service in the hotel?
Yes we do, at the front desk..
Is the hotel have a surveillance video?